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Agent User Guide: Account Maintenance
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Step-by-step instructions to change an agent’s Benefits Account or Benefits Paid Charges mailing address or to create a Primary address:
- After logging in to your agent account, on My Home Page, click on Account Maintenance.
- Click on Address Information.
- Under the ‘Address Type’ column, select the link for the address type to be changed.
- Change address information, click Save.
- The Address Validation screen or Confirm Mailing Address screen will display. If the:
- Address Validation screen displays - validate the address, click Next.
- Confirm Mailing Address screen displays, click Submit.
NOTE: Clicking the checkboxes under ‘Additional Address Types’ on the Confirm Mailing Address screen causes related address types to share the address just entered.
- The Address Information screen will display indicating that your information has been saved.
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