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Agent User Guide: Account Maintenance

Address Information

Step-by-step instructions to change an agent’s Benefits Account or Benefits Paid Charges mailing address or to create a Primary address:

  1. After logging in to your agent account, on My Home Page, click on Account Maintenance.
  2. Click on Address Information.
  3. Under the ‘Address Type’ column, select the link for the address type to be changed.
  4. Change address information, click Save.
  5. The Address Validation screen or Confirm Mailing Address screen will display. If the:

    • Address Validation screen displays - validate the address, click Next.
    • Confirm Mailing Address screen displays, click Submit.

NOTE: Clicking the checkboxes under ‘Additional Address Types’ on the Confirm Mailing Address screen causes related address types to share the address just entered.

  1. The Address Information screen will display indicating that your information has been saved.
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