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Agent User Guide: Payment Information
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Step-by-step instructions to review payments:
- After logging in to your agent account, on My Home Page, click on Payment Information.
- Click on Review Payments.
- Enter search payment parameters or leave fields blank to view all payments, click Search.
- Under the ‘Confirmation Number’ column , select the Confirmation Number link to review the payment.
- The Employer Payment Items screen will display, showing detailed payment information. You can choose to modify a payment at this time by clicking on Modify and completing the following steps:
- Review payment information and make any necessary changes. Enter a reason for the change in the ‘Notes’ text box, click Save.
- Click Submit.
NOTE: A change in the payment amount may affect the account balances for all employers associated with this payment.
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