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Agent User Guide: Payment Information

Review Payments

Step-by-step instructions to review payments:

  1. After logging in to your agent account, on My Home Page, click on Payment Information.
  2. Click on Review Payments.
  3. Enter search payment parameters or leave fields blank to view all payments, click Search.
  4. Under the ‘Confirmation Number’ column , select the Confirmation Number link to review the payment.
  5. The Employer Payment Items screen will display, showing detailed payment information. You can choose to modify a payment at this time by clicking on Modify and completing the following steps:


    1. Review payment information and make any necessary changes. Enter a reason for the change in the ‘Notes’ text box, click Save.
    2. Click Submit.

    NOTE: A change in the payment amount may affect the account balances for all employers associated with this payment.

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