FAQs: Frequently Asked Questions by User Type
Applicants
Applying for Benefits When, how and where to apply, wages used to establish an account and more... Benefit Payments Requesting payments, account reactivation, part-time work and other payments that affect benefits Eligibility Requirements Available for work, looking for work, fired, quit or attending school... Unemployment Debit Card General questions, fees, limits, features and services Using the Applicant Self-Service System Availability, Password questions, pending issues Appeals process Appealing a determination, hearing procedures and more... Overpayments and Fraud Causes, penalties, collection efforts and more...
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Employer
General Questions Registrations, wage reports, independent contractors and more⦠Owner/Officer Wages Covered Employment, electing coverage, FUTA coverage UI Rates Tax rate information, assessments and fees Using the Employer Self-Service System Using an agent, reporting units, security limits. Appeals process Appealing a determination, hearing procedures and more... Overpayments and Fraud Causes, penalties, collection efforts and more...