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INFORMATION HANDBOOK

USING YOUR PASSWORD

Your password and Social Security number:

  • Allow you to securely access your benefit account.
  • Serve as an electronic signature.
  • Keep your data private.

If you forget your password, you can reset it yourself:

  • Online at www.uimn.org:

    1. Click Log in to my Account.
    2. Enter your Social Security number, check the box "Forgot your password", and click Login.
    3. Answer the security question* you chose when applying for benefits.

  • By phone:

    1. Call the automated phone system.
    2. Make your language choice (English, Spanish, Hmong, Somali).
    3. Enter your Social Security number, Press # (pound sign).
    4. Press 1 to reset your password.
    5. Answer the security question* you chose when applying for benefits using the telephone keypad.

*If you forgot the answer to your security question, you must call customer service to have a temporary password mailed to you.

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