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INFORMATION HANDBOOK

BENEFIT PAYMENTS ARE ELECTRONIC

Unemployment benefit payments are electronic. Payments will be made to you by either a U.S. Bank ReliaCard® Visa® (unemployment debit card) or as a direct deposit to your bank account. If you do not request direct deposit, you will receive an unemployment debit card in the mail. You can change your payment method by logging in to your account online or calling the automated phone system.

Direct Deposit

You can request direct deposit at the time you apply for unemployment benefits or any time after that by using the Applicant Self-Service System. Once your direct deposit has been set up, any payment due should reach your account within five days after you request a benefit payment. Whenever you complete a new application for benefits, you must also complete a new direct deposit request, unless you want to be paid by debit card. Remember to update this information every time your banking information changes. It is your responsibility to monitor the balance in your account to avoid overdrafts.

Unemployment Debit Card

Image of debit cardThe unemployment debit card can be used, with no fees, to get cash at any bank that accepts Visa®, at any U.S. Bank ATM, or to make purchases at any business that accepts Visa debit cards. You can expect to receive the card about eight days after your first payment is processed. The card will be mailed to you in a plain white envelope. Future payments should be on the card within five days after you request a benefit payment. The information included with your card is important. It is your responsibility to monitor the balance on your unemployment debit card to avoid overdrafts.

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