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The law requires that the first week you are eligible for benefits is not paid. This week is called the waiting week and is never paid. Every applicant must serve one waiting week per benefit account. A week you earn wages or receive severance pay cannot be your waiting week, unless the pay was less than your weekly benefit amount. You must apply for benefits and request payment for a week for it to count as your waiting week.
Unemployment benefit payments are all electronic. Payments will be made to you by either a U.S. Bank ReliaCard® Visa® (unemployment debit card) or as a direct deposit to your bank account. If you do not request direct deposit, you will receive an unemployment debit card in the mail. You can change your payment method by logging in to your account online or calling the automated phone system.
You can request direct deposit at the time you apply for unemployment benefits or any time after that by using the Applicant Self-Service System, or by completing and mailing the authorization form . Once your direct deposit has been set up, any payment due should reach your account within five days after you request benefit payment. If you want direct deposit, you must request it whenever you complete an application for benefits.
The unemployment debit card can be used, with no fees, to get cash at any bank that accepts Visa, at any U.S. Bank ATM, or to make purchases at any business that accepts Visa debit cards. If you are due a payment, you can expect to receive the card about eight days after you make your first request for benefit payment. The card will be mailed to you in a plain white envelope. The information included with your card is important. Future payments should be on the card within five days after you request benefit payments.
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