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INFORMATION HANDBOOK

REQUESTING BENEFIT PAYMENTS

In order to receive a benefit payment, you must request benefits every week or every two weeks. About seven days after you first apply for benefits, you will receive a Password Notification letter with the Password you created and instructions for requesting benefits. The instructions will tell you how to request benefit payments using the Applicant Self-Service System. You must request benefit payments as scheduled to verify that you are still unemployed, and that you meet the ongoing requirements each week (able to work, available for work, looking for work, reporting other income, etc.)

You can request benefit payments every week (or two weeks), by:

  1. Going online to www.uimn.org

    • click on Applicant Login,
    • log in to your account using your Social Security number and Password,
    • click on Request Benefit Payment.

Request Benefit Payment is available online Monday through Friday, 6 a.m. to 6 p.m.

  1. Calling the automated phone system


    • Twin Cities area: 651-296-3644
    • Greater Minnesota: 1-877-898-9090
    • TTY (for the deaf and hard of hearing): 1-866-814-1252

Choose to hear English, Spanish, Hmong, or Somali, then enter your Social Security number and Password. Listen to your options and choose Request Benefit Payment.

SCHEDULE FOR REQUESTING BENEFIT PAYMENTS

Online at www.uimn.org
Monday – Friday

6 a.m. to 6 p.m.
No restrictions by Social Security number when
you go online to request benefit payments.
Automated Phone System
Mondays – Request Benefit Payment is not
available on the automated phone system.
If your Social Security number ends in 1, 3, 5 Call Tuesdays – 6 a.m. to noon
If your Social Security number ends in 7, 9 Call Tuesdays – noon to 6 p.m.
If your Social Security number ends in 0, 2, 4 Call Wednesdays – 6 a.m. to noon
If your Social Security number ends in 6, 8 Call Wednesdays – noon to 6 p.m.
All Social Security numbers (if you missed your scheduled time) Call Thursdays and Fridays– 6 a.m. to 6 p.m.

You must continue to request benefit payments as scheduled for any weeks for which you want benefits, even if your eligibility is being decided or you have an appeal pending on a denial of benefits. Late requests may cause you to be ineligible for that period.

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