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Requesting Benefit Payments



When do I request a benefit payment?

You must make a request for benefit payment every week even if your eligibility is being decided or you have an appeal pending. If you do not request benefits for more than two weeks, you may lose payments for weeks you did not request in a timely manner.

Request a benefit payment online

Go to www.uimn.org:
Monday through Friday, 6 am to 6 pm 

  1. Click Applicants and then click  Log in to My Account.
  2. Log in to your account using your Social Security number and password.
  3. Click Request Benefit Payment .

Request a benefit payment by phone

See the table below for the day and time to request your payment.

  1. Call the automated phone system:
    • Twin Cities area: 651-296-3644
    • Greater Minnesota: 1-877-898-9090
    • TTY - for the hearing impaired: 1-866-814-1252
  2. Make your language choice: English, Spanish, Hmong, or Somali.
  3. Enter your Social Security number.
  4. Enter your password and then press the # key.
  5. You may hear important messages about your account. After the messages, listen to your options and choose Request Benefit Payment.
Assigned Call-in Day and Time


If the last digit of your
 Social Security number is: 		Call on:
1, 3, or 5 Tuesday
6 am to noon
7 or 9 Tuesday
noon to 6 pm
0, 2, or 4 Wednesday
6 am to noon
6 or 8 Wednesday
noon to 6 pm
Any Thursday or Friday
6 am to 6 pm

You can request your benefit payment online Monday through Friday, 6 am to 6 pm with no restrictions.