Customer Service
Monday-Friday, 8 am to 4:30 pm, except on holidays.
To reach a customer service representative, call the automated phone system:
651-296-6141
(Press 4 to speak to a representative)
Employer Accounts
Shared Work Program
Learn More About the UI Program
Customer Feedback
Let us know how we can make this website better. Send us an email with your comments or suggestions.
Do not send your Social Security number or personal information about your account. For assistance with your account, contact customer service.
Mailing Address and Fax
UI Customer Service
P.O. Box 4629
St. Paul, MN 55101-4629
Fax: 651-205-4007
Tax Correspondence
Unemployment Insurance Program
1st National Bank Building
332 Minnesota Street, Suite E200
St. Paul, MN 55101-1351
Fax: 651-297-5283
Appeals
Appeals must be filed electronically, by mail, or fax within the timeframe specified on the determination or correspondence to be appealed. Instructions for Filing an Appeal are printed on all applicant and employer determinations.
Information Line (no appeals accepted here): 651-296-3745
TTY-Teletypewriter for the deaf and hard of hearing:
1-866-814-1252
