Customer Service

Monday-Friday, 8 a.m. to 4:30 p.m. , except on holidays.

To reach a customer service representative, call the automated phone system:

(Press 4 to speak to a representative)


Employer Accounts

Shared Work Program

Learn More About the UI Program

Customer Feedback

Let us know how we can make this website better. Send us an email with your comments or suggestions.

Do not send your Social Security number or personal information about your account. For assistance with your account, contact customer service.

Mailing Address and Fax

UI Customer Service
P.O. Box 4629 
St. Paul, MN 55101-4629 

Fax: 651-205-4007

Tax Correspondence
Unemployment Insurance Program
1st National Bank Building
332 Minnesota Street, Suite E200
St. Paul, MN 55101-1351

Fax: 651-297-5283


Appeals must be filed electronically, by mail, or fax within the timeframe specified on the determination or correspondence to be appealed. Instructions for Filing an Appeal are printed on all applicant and employer determinations.

Information Line (no appeals accepted here): 651-296-3745
TTY-Teletypewriter for the deaf and hard of hearing: