Monday-Friday, 8 am to 4:30 pm, except on holidays.
To reach a customer service representative, call the automated phone system:
(Press 4 to speak to a representative)
Shared Work Program
Learn More About the UI Program
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Do not send your Social Security number or personal information about your account. For assistance with your account, contact customer service.
UI Customer Service
P.O. Box 4629
St. Paul, MN 55101-4629
Unemployment Insurance Program
1st National Bank Building
332 Minnesota Street, Suite E200
St. Paul, MN 55101-1351
Appeals must be filed electronically, by mail, or fax within the timeframe specified on the determination or correspondence to be appealed. Instructions for Filing an Appeal are printed on all applicant and employer determinations.
Information Line (no appeals accepted here): 651-296-3745
TTY-Teletypewriter for the deaf and hard of hearing: