Features of managing your clients’ accounts online:
- Secure access to an employer’s online account when properly authorized
- Able to act on employers’ behalf when authorized
For the purpose of using the Minnesota Unemployment Insurance (UI) online Self-Service System, an agent is any person or organization who is authorized to conduct UI business on behalf of one or more registered Minnesota employer(s).
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New Agent Account Information
A starting point for agents to register for an agent account - required for secure access to clients’ online accounts.
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Agent User Guide
Guide for agents to manage both their account and their clients’ account online.
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Agent Assigned User Roles
Information about how you can assign your internal staff members' access to certain information and specific tasks related to your client's account.
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Agent Self-Service System
Information about how you access and maintain your account information through the agent self-service system.
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Employer Assigned Agent Access
The procedure employers must follow to grant an agent access to all or parts of their online account.
