When you Raise an Issue, you are telling us that you have a question regarding your former employee’s eligibility for unemployment benefits or whether your account should be affected if benefits are paid to them. The Unemployment Insurance (UI) Program appreciates your help in limiting benefit payments to only those applicants who meet our benefit eligibility requirements, thereby limiting benefits charged to your employer account.
Most issues are raised by applicant responses to the questions on their benefit application or weekly payment request; however, others may be raised by the employer. When an issue is raised, the UI Program gathers facts, applies the law, and issues a determination to the parties involved.
You should raise your issue within 10 days of the date of the mailed determination, if possible. Doing so later may cause unnecessary charges to your account. Reference Raise an Issue in the Employer Self-Service System User Guide for step-by-step instructions.
Common reasons for employers to raise an issue: