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COVID-19 (Coronavirus) and Unemployment Insurance

Executive order issued

On March 16, 2020, Minnesota Governor Tim Walz issued an executive order to ensure workers affected by the COVID-19 pandemic have full access to unemployment benefits.

Governor Walz’s executive order also:

  • Relieves taxpaying employers of benefit charges associated with the COVID-19 pandemic. This means that your UI tax rate will not increase if your workers collect unemployment benefits because of COVID-19.
  • Waives the usual five-week benefit limitation for business owners who had previously elected coverage and have become unemployed as a result of COVID-19.

Obviously, we are in a dynamic situation. We will post updates on this website and on -- please check back regularly.

Account activity related to COVID-19

If your business has been affected by COVID-19, you may see related activity in your employer account:

  • You do not have to notify us or raise an issue to be relieved of charges related to COVID-19
  • Any unemployment benefits your workers collect as a result of COVID-19 will not be used in computing your future UI tax rate

Continue to raise an issue about any matters that are not related to COVID-19.

Contacting Us

Employer phone line not available

The Unemployment Insurance Employer customer service phone line (651-296-6141) is not available.
Due to the high volume of calls from workers whose employment has been affected by COVID-19, we are
shifting all of our staff resources to answer these calls. Thank you for your continued patience during these challenging times.

Information for your employees about unemployment benefits

We are working to address your concerns about charges due to benefits paid out for COVID-19 related work interruptions. We will have capacity to make any necessary adjustments to your account before there is any financial impact on your business. We will keep information updated on this site as the situation changes.

Like many employers, we have reduced staff capacity as a result of the COVID-19 pandemic. We are currently shifting resources to better serve our customers. Here is what you may notice:

  • It may take us a few extra days to complete and mail determinations.
  • If you filed an appeal, it may take us longer to schedule your appeal hearing.

Thank you for your patience in this unusual time. You can also find answers to many of your questions on this website (or within your employer account).

Hour Reductions/Layoffs

Voluntary Isolation/Mandatory Quarantines

COVID-19 Related Costs

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