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Agent information

Features of managing your clients' accounts online:

  • Secure access to an employer's online account when properly authorized
  • Able to act on employers' behalf when authorized

For the purpose of using the Minnesota Unemployment Insurance (UI) online Self-Service System, an agent is any person or organization who is authorized to conduct UI business on behalf of one or more registered Minnesota employer(s).

New agent account information

A starting point for agents to register for an agent account - required for secure access to clients' online accounts.

Agent User Guide

Step-by-step user guide to assist agents manage both their account and their clients' accounts online.

Agent Self-Service System

Information about how you access and maintain your account information through the agent self-service system.

Agent assigned user roles

Information about how you can assign your internal staff members' access to certain information and specific tasks related to your client's account.

Employer assigned agent access

The procedure employers must follow to grant an agent access to all or parts of their online account.

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