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Raise an issue or appeal

When should I raise an issue vs. appeal?

If you believe a former employee should not be eligible for benefits you should raise an issue. After an issue is raised we will send you a determination. If you believe the determination is incorrect you can choose to appeal.

Video about raising and issue vs. appealing and how to file an appeal.

Play-IconRaise an Issue (video, 10:05)

Raise an issue

If you believe your former employee should not be eligible for benefits or your account should not be charged.

File an appeal

If you believe the determination you received is incorrect.

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