Monday-Friday, 8:00 a.m. to 4:30 p.m., except on holidays.
Twin Cities area: 651-296-3644
Greater Minnesota: 1-877-898-9090
TTY for the hearing impaired: 1-866-814-1252
Automated phone instructions
If you have a benefit account and password:
If you do not have a benefit account:
UI Customer Service
P.O. Box 4629
St. Paul, MN 55101-4629
Call 651-296-3745 for appeals questions
(no appeals are accepted by phone)
TTY-Teletypewriter for the deaf and hard of hearing:
Appeals must be filed electronically, by mail, or fax within the timeframe specified on the determination or correspondence to be appealed. Instructions for Filing an Appeal are printed on all applicant and employer determinations.