If you have a question, talk to an Unemployment Insurance Customer Service Representative. Only Unemployment Insurance Customer Service Representatives can provide accurate answers to your unemployment benefit questions.
To speak directly to a representative, call Monday through Friday, 8 am and 4:30 pm:
We make every effort to quickly answer your call. Customer service representatives take close to a million calls every year. Our phones are busiest on Monday and in the mornings. You are more likely to avoid wait times if you call in the afternoon or later in the week.
Mailing Address and Fax Number
UI Customer Service
P.O. Box 4629
St. Paul, MN 55101-4629