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Application process

The application process is how we determine if you are eligible to receive unemployment benefits.

You should apply for benefits the same week you become unemployed or your hours are greatly reduced. If you work 32 or more hours in a week, you are not considered to be unemployed for that week.

Get ready to apply

Review the sections below to learn what to expect when you apply  for unemployment benefits.

Complete an application

You can apply for unemployment insurance benefits either online or by phone using the self-service system.

We are currently processing more applications for unemployment benefits than we have ever received before. To ensure our online system can handle the increased activity, we are asking new applicants to apply on an assigned day. Follow the schedule listed below. 

The day you apply for benefits will not affect the amount of benefits you receive.

After You Apply

We will mail you a Determination of Benefit Account that shows your weekly benefit amount and total amount of benefits available.

  • The determination does not necessarily mean you will receive benefits.
  • We will mail you a separate determination if we need to make a decision about your eligibility for benefits. See Pending issues for more information.
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