Video Library

- These educational videos are provided to assist you in using Minnesota's Employer Self-Service System.
- Every effort has been made to ensure that the information provided is accurate and conforms with both Minnesota and Federal Unemployment Insurance Law.
- Statements are intended for general information only and do not have the effect of the law.
- If you have a question about your employer account, call Customer Service.
Our self-service system has a new look.
The look has changed, but the system works the same as it did before.
We will update the educational videos with the new system images as they are available.
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Account Registration (12:41)
What you need to know - Who should register - when to register.
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Request for Information: How it Affects Your Account (8:19)
We need facts to determine your former employee's eligibility or if your account should be charged. Responding online, by fax, or by mail.
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Benefit Charges to Your Account (12:46)
What causes applicant benefit charges to your account - How to view the information and the effect on your account.
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Take a Tour of Your Account (10:21)
Explore your account features - Important messages - Action items - Status - Payment history - Maintaining your account.
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Raise an Issue: Contest an Applicant's Eligibility and Charges (10:05)
How to contest an applicant's eligibility to receive benefits or charges to your account.
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Appeal: Filing an Appeal (12:20)
If you disagree with a Determination, the law provides you with the right to file an appeal.
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Appeal: Appeal Hearing (9:13)
How to effectively prepare for and participate in your hearing. What happens during and after the hearing.