Winter holiday schedule
Refer to the schedule below for the days and times to make your request for benefit payment or to speak to a Customer Service Representative during the upcoming winter holidays.
Reminder: On holidays when your bank is closed, please allow additional time for a payment to reach your bank account or debit card.
November 2025
Tuesday, November 11 - Veterans Day
- Online open: 6:00 a.m. to 8:00 p.m.
- Phone to request benefit payments: See phone schedule.
- State offices closed.
Thursday, November 27 - Thanksgiving Day
- Online and phone: Not available.
- State offices closed.
Friday, November 28 - Day after Thanksgiving holiday
- Online open: 6:00 a.m. to 8:00 p.m.
- Phone to request benefit payments: See phone schedule.
- State offices closed.
December 2025
Thursday, December 25 - Christmas Day
- Online and Phone: Not available.
- State offices closed.
January 2026
Thursday, January 1 - New Year's Day
- Online open: 6:00 a.m. to 8:00 p.m.
- Phone to request benefit payments: See phone schedule.
- State offices closed.
Monday, January 19 - Martin Luther King, Jr. Day
- Online open: 6:00 a.m. to 8:00 p.m.
- Phone to request benefit payments: Not available on Mondays.
- State offices closed.
February 2026
Monday, February 16 - Presidents' Day
- Online open: 6:00 a.m. to 8:00 p.m.
- Phone to request benefit payments: Not available on Mondays.
- State offices closed.